I sent an e-mail to customerservice@amcplus.com and got a response pretty quickly actually, but I didn't get the information about payments so I sent another e-mail and then I got the "Roku support toll free any time at 816-272-8106." Support was very helpful and got everything taken care of. AMC refunded an entire theater of tickets to Sound of Freedom due to lack of AC. Prakash Israni Is a 'self-proclaimed' professional in the ITES industry for 20 years, though prefer being tagged as a novice and a learner. All cancellations must be performed prior to showtime. How to cancel amc+ and get a refund? : r/cordcutters - Reddit All rights reserved. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. tablet? Yes, you can apply for an AMC ticket refund on your own, but the process can be a bit complicated and could last longer than expected. AMC Plus took $82.31 out of my account 2 weeks ago without any notice to renew a subscription I havent even used. We charge a small convenience fee per ticket purchased on our website and mobile app. Given the controversial nature of the subject, its probable that some people or organizations may have expressed their disapproval of the movie and attempted to obstruct its showing. I smell something stinky. AMC Theatres You didn't really state what the issue is, other than a particular title wouldn't play. Some items are not eligible for a return. Since that date, AMC logs me off one or more devices at there leisure with no explanation. Our customer service team is available weekdays 8am-8pm EST and weekends 12pm-8pm EST, and can be contacted via live chat on the bottom right corner of the page, or through thecontact form. With DoNotPay hacks, you can jump any phone queue when reaching out to any companies reps. AMC is strict when it comes to their refund policy. I would like a refund or a restoration of the service I paid for, as this is theft. If you want to do this on your own you can do it: How to Request an AMC Ticket Refund Online, Requesting a refund after your order is found, How to Request an AMC Ticket Refund in Person. In the window that pops up, make sure Location is set to Allow or Ask. Jack Alban Trending Posted on Jul 9, 2023 Updated on Jul 9, 2023, 8:05 pm CDT A woman and her friends were left baffled after a series of mishaps related to a screening of the new film Sound of. Once the refund has been initiated, you will receive an email from BitPay asking you to authorize the refund back to your cryptocurrency wallet. This rule also applies to the food and beverage bought online. CONSTITUTIONALIST, and she appeared to attract like-minded people in her comments section. Reply. Reddit, Inc. 2023. Choosing a selection results in a full page refresh. Problem with AMC+ Channel - Apple Community crashes or has problems? One such person theorized, They dont want people to see the movie they have had to jump through hoops to get it out to the public while another questioned, Maybe if they can claim the theater is consistently empty, they have reason to pull it?, Someone else replied: Trying to stop the movie/truth!!! Connect to the same network. Since I couldn't log in again with my email, I assumed that my account was not created, since I didn't actually view anything on the service. I bought tickets a few days ago online for the Matrix movie. Yes, it does. AMC Yellow Tickets are exchange items that are NOT eligible toward earning AMC Stubs rewards either at time of purchase or time of redemption. Go to my.roku.com on your computer or smartphone. Sign in to your ExpressVPN account, and then connect to a server based in the US. People may share their tales and concerns with a large audience through platforms like TikTok. On Aug. 31st 2022, I prepaid for a year's subscription to AMC Plus. How do AMC refunds work? : r/AMCsAList - Reddit Apparently, after the one-week trial period ended, they billed me for a month. Is the AMC App down for you on Saturday July 15, 2023?So therefore, for those of you who are currently experiencing some difficulties, then do feel free to give us the heads up in the comments . I have even messaged on ******** and there is no help. Merchandise cannot be returned if personalized, used, washed or worn. Accidentally bought tickets for the wrong AMC, how can I get a refund Please Try again." I tried calling support, but of course it's christmas, so there is no phone support. But it in this case, their customer service was horrid. BBB Business Profiles are subject to change at any time. I have filed many complaints with them since August. Australian woman lodges complaint, SA Police Officer Charged Following Northern Suburbs Incident, Mackay Boat Missing: Harrowing images captured moment 2, Who Is Alexee Trevizo? and our How do I cancel my AMC+ subscription? (All options) Well guide you through the process. AMC not working with VPN: How to fix it (2023 guide) - GadgetMouse Why is AMC Plus not working? Unable to play video No longer an AMC Stubs app showing up in the app store search! For more information, please see our ), How are you trying to watch? Requesting a refund has never been this easy all you have to do is: Leave the rest to us. the email I used and have made contact with is:customerservice@amcplus.com. The rules are simple. We currently do not offer exchanges. Start the trial. First off, theaters frequently have technological issues. Scroll down to Try Apple TV channels or go to Search and enter AMC+. That's all you need. See the Return Policy for details. No children 6 and under are allowed into a "R" rated movie. He always seeks to incorporate evidence-based studies, current events, and facts pertinent to these stories to create your not-so-average viral post. On 3/23/2023 I was told no refund. AMC+ did not honor my cancellation. Now that you're connected to a VPN, open the AMC app and log in to your account. My husband can't watch Fear the Walking Dead like I did earlier. Users throughout the United States came into the comments section to make similar claims. Not the theaters? Why is AMC Plus not working? Unable to play video For more detailed information: https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en, To request a refund, see the steps here: https://support.google.com/googleplay/answer/7205930, 1. The theme of Sound of Freedom is human trafficking, a serious and delicate subject. We will process your refund as soon as we receive the returned product(s) at the address provided by our Customer Support team. Sit back and relax while we do the work. In 2020, the company owned around 380 theaters around the United States. Are you having trouble with companies and their customer services? Cookie Notice Whether you liked the movie or not, the fact remains that you used the ticket for that movie. Unable to play video Jump to solution When i attempt to stream anything on AMC Plus (purchased through Roku) it brings me back to the show page. AMC Networks Inc. has {1} locations, listed below. 5 9 comments Best Add a Comment amcalistmember AMC is an American chain of movie theaters. Check your internet connection. We appreciate you for reaching out to the Roku community! (Even though Ive paid for the year!) This would imply they are still honoring the tickets. With an AMC+ subscription, can I access Shudder, Sundance Now or IFC Films on their own websites and apps? (Tv brand/model? Restart the Chromecast. The result is that the TV app does not recognize this as an AMC+ program, and therefore cannot play it. "pic.twitter.com/tvFGIIaDJX, Citizen Free Press (@CitizenFreePres) July 8, 2023. I want a refund or my services reinstated with extra time added on that I am losing out on & I'm getting the run around from them with very little effort on there part to take care of the matter promptly. Regal Admittance Procedures. They were charged on March 2, 2023 per the Terms of use agreed upon during signup. The response was vague and unhelpful, suggesting user error. On March 6th, 2023 I received notice that the dispute charge reimbursement was withdrawn from my account due to claims and information from AMC. Contact AMC - AMC Theatres Now, my AMC+ app wont work due to me not having a subscription. To cancel on another device or see further details. Subscribe. See details. AMC + streaming issues and lack of customer service. I tried all of this and the App still does not work. (A little over an hour before the movie starts) and It just says "Sorry, an error occurred. The email address and process listed here is still on the FAQ of the AMC website. You have to contact AMC about issues with their channel. No. Help us improve this article with your feedback. AMC offers the AMC Stubs Premium, which is their way of providing customers with some benefits for a monthly fee of $20, which is a bit too expensive. She explains in a selfie-style video, with an on-screen caption reading, AMC pulling some sketchy crap with #thesoundoffreedom, that their pre-paid tickets were refunded to them without explanation on the same day of the screening. Please note per our return policy, all return refunds are for the product only and do not include shipping charges. You need to change your terms of service or just allow customers to get refunds if things like this happen. AMC Theatres down? Current problems and outages | Downdetector One Reddit user wrote in his post that he did not find an empty seat for the show he paid for, and AMC did not want to give him his money back or exchange his ticket for another show. I've deleted and restarted and everything I've read on community threads. I have contacted AMC Plus they have been very helpful. This network is a scam, if you look it up there are multiple complaints from others that they have had the same issues. Good luck finding a phone number. What did I stand to gain by cancelling my service? Nevertheless, claiming that there was a purposeful attempt to reduce viewing is speculative in the absence of hard proof. Cookie Notice and eliminate the risk of being charged for something you dont use. Update the browser/device. Yes, it does. Belighve1112s bio reads AMERICAN. I do not have the service and have not logged on to any account/device providing the service. All rights reserved. AMC app not working? They then emailed me back and said it has been escalated to management. They logged me out of all my devices & when I logged back in, it will only allow me to sign up for a free trial or pay again for a subscription. It's a fairly standard American action thriller gritty, violent and hopeful in which Ballard (Jim Caviezel) fights to save abducted children in the Colombian jungle. Refund Policy - AMC Shop AMC Developer Portal - Refunding Orders | 2023 Solutions Justuseapp .com Light Expense Mangt. 233 total complaints in the last 3 years. Open the app and select Watch Now. Download the AMC app to your device - it's on the Apple App Store. NO WAY! TikTok user @belighve1112 uploaded a post thats accrued over 6 million likes on the platform. Find AMC+. This is the 2nd of a series of emails I have done this twice now no luck: We're sorry to hear you're having some trouble with that. This rule also applies to the food and beverage bought online. I recieved a message if I wanted to keep the service I would get a discount. If you are tired of your free trials getting auto-renewed into paid subscriptions, you can use the DoNotPay. We offer you the easiest way to request a refund, and it will only take a minute of your time. You can do all of this from your PC or your iPhone. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. Their ******** rating is 1.9 out of 5. If yes, please let us know what the message says verbatim or even better, please send a screenshot. There has been speculation that there may be a conscious effort to turn off viewers of the movie. Find the subscription for AMC+, and select Actions. Award-winning series, popular movies, horror, sci-fi, true crime, and more. 403 error code with AMC plus on Roku. I ordered AMC+ on or about 2/24/2023. Moviegoer Claims AMC Discouraged Her from Seeing 'Sound of Freedom' Requesting a refund has never been this easy all you have to do is: Request DoNotPay to send an email to AMC for you, Leave the rest to us. Watch Award-Winning Shows & Movies | AMC+ Almost every other subscription service will gladly give you a refund for an accidental purchase. Factory data reset. I do not use their service for crappy way they treat you. 2023-05-31 14:39:10 How do you rate AMC Theatres over the past 3 months? The allegation that the air conditioning was broken may really be true, in which case AMC decided to provide a refund as a courtesy to the audience. Head to the Apple App Store from your iPhone. If you need to get in touch with them, cancel any subscriptions, or even file a complaint DoNotPay is here for you. If i hit 'resume' it comes back to the page as well. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Within the confirmation pop-up, click Yes. Was this information helpful? Something went wrong behind-the-scenes, but we're working hard to fix it. He also said that he had asked for the manager and had called their customer service but did not manage to get a refund. I keep forgetting to post this. Reboot your device. We followed up with the customer directly via email to provide further assistance. Just recently paid for year. error code 403 source provider". Which is fine, but when I asked for a refund for the initial purchase, they refused, citing their "no refunds" policy. At the moment, the link to view my original complaint is not working. It generates a random number and acts as a real credit card, so when your free trial comes to an end, the virtual credit card disappears. All you have to do is open DoNotPay in your, Reaching out to any customer service without waiting in the phone queue, Requesting a refund for canceled and delayed flights, Defending you from harassment or stalking, How to Request a Uber Eats Refund and Get It, How to Get an Amazon Refund Without Return, Credit Card Dispute Letter Template That'll Get Your Money Back, How to Do a Skrill Chargeback and Get Your Money Back Easily, Request a Virgin Media Refund Easily With This Sample Letter, Is Cushion.ai Legitimate? Does anyone know how the returns work, does it go to my old card? If not, they normally are pretty good about swapping out tickets or refunding or whatever. 2 rokus- besroom & living room. Reload the page and repeat your search. This will appear as credit in your PayPal account which you can use to make a purchase, or request to withdraw from PayPal to your bank account. I have been emailing them to get a status every two days and they dont respond anymore. In this case, you'll want to reach out to that channel publisher directly to share your feedback. Please begin by refreshing the page to see if your location populates the Near field. I just wanna watch Fear the Walking Dead. On January ****** I decided to sign up for the free 7 days trial. These items will have additional information included on their product pages - these items include the following: Most items purchased in-store or online from November 15th through December 31st, are returnable until January 31st. If you think that the $20 monthly fee is not worth it, Check out what other features DoNotPay has and see, how to cancel any service or subscription, . On 3/16/2023 they sent e-mail saying they hoped issue was resolved, and would I please fill out survey. BBB Business Profiles generally cover a three-year reporting period. You will receive a confirmation email from us as soon as the refund request has been sent. All You Need to Know Before Joining, The Easiest Way to Claim a Motability Insurance Refund, Requesting Lumo Refunds Has Never Been Easier, A Beginner's Guide to Claiming a Lumo Refund, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, Sending Money to an Inmate Has Never Been Easier. Login to your. Please click on the country abbreviation in the search box below to change to a different country location. Requesting an AMC ticket refund in person can rarely be a pleasant experience. 06/05/2023. When you subscribe in the AMC+ app, your subscription and payment are managed by the device's app storeApple, Google Play, Amazon, Roku etc. Join or login to AMC to access your AMC Shop account. We are following up with the customer directly to continue assisting them with this. Marketplace seller participation varies. Go to www.amcplus.com/account/subscription.Or find the gear icon in the menu. I signed up for a year promotional service through ******* where I received AMC+ and ******* for ***** for one year. If you CAN watch by using amcplus.com then the issue is with the app I would contact AMCcustomerservice@amcplus.com. I guess I do not need one because they took a whole year's worth of payments at once. What is the phone number for AMC to get customer service or refund for the service or what is an email address for AMC plus to get them to fix it anybody know? Status: Unanswered. Follow the on-screen instructions to cancel your subscription. Do you get tired of free trials converting into paid memberships and you ending up paying for the services?